E-Learning Platform Service


  • For Internal Communication and Support

    • Technical Support

      Department service

      Offering technical support to the users of the services and systems offered by the institute in order to solve their problems, answer their inquiries, and refer the problems and enquiries to the relevant departments.

      Requirements

      1. Describing the problem clearly and in full. 2. Using the institute email for communicating via email.

      Technical Support contact

      Mr. Mohammad Azam Contact number: 00966 114500908 Extension: 1910

      Emailazam.it@menadev.edu.sa
      Working hours8:00 a.m. - 5:00 p.m.
    • Academic Support

      Department service

      Responsible for online learning services and online instructional delivery services, scheduling online learning classes, provides pertinent professional development programs and other instructional technology for users.

      Requirements

      1. Describing the problem clearly and in full. 2. Using the institute email for communicating via email.

      Technical Support contact

      Ms. Farida Zholtayeva Contact number: 00966 114500908 Extension: 1095

      Emailf.zholtayeva@menadev.edu.sa
      Working hours8:00 a.m. - 5:00 p.m.
    • Administration Support

      Department service

      Responsible for technical and functional support in the daily operations of an enterprise level online platform and tools to support the development and delivery of learning content.

      Requirements

      1. Describing the problem clearly and in full. 2. Using the institute email for communicating via email.

      Technical Support contact

      Mr. Ahmad Elaraby

      Emaila.elaraby@classera.com
      Working hours9:00 a.m. - 5:00 p.m.
  • For External Communication and Support

    We welcome your suggestions and complaints in order to achieve the satisfaction about the provided services on our website, please contact at vcc-team@vcc-sa.com. Please provide your feedback, complaints and suggestions about the services on our e-learning platform at info@classera.com or contact the National eLearning Center KSA at 920015991.