Programme Objectives and Courses

  • Graduates will be able to have the interpersonal communication, time management, will be able to product upselling and will be able to handle customers queries and assists customers in locating specific items, keeps register area neat and stocked with necessary supplies, assists in other areas of store, such as clean-up, shelf-stocking, or keeping merchandise displayed in an orderly manner.
  • Occupations: Housekeeping, floor supervisor, room attendant.

Programme Details

Provide the trainee with the knowledge and skills required to work on point-of-sale machines in retail stores. Also aims to identify the nature of the work of the sales accountant, know the administrative aspects of sales accountant's work, acquire technical skills to work at points of sale and address customer problems.

  • Age “ 18 – 40 “.
  • High School graduates.
  • Aptitude Test “ HRDF “.
  • Gosi Clearance Proof .
  • Proof of not receiving any subsidy from HRDF.
  • Health fitness.
  • English entry level.

  • Mode of delivery: Face-to-face, blended learning platforms, online, research, student centered learning, tutorials, lecture, presentations, assessments, project-based assignments, and applied learning.
  • Final assessment: Written/Practical exams and final projects.
  • Graduation requirements: 50%.
  • Total contact hours: 400 - 500 hours full-time.
  • Duration of program: Academic Study: 3 Months and Work Placement / Internship: 1 Month.

Students who successfully complete the program (academic study and work placement/internship) will be awarded with the Certificate in Retail Cashier Course by HTMi. Saudi Arabia – Higher Institute for Tourism & Hospitality.

  • English Language (1).
  • Communication & Behavior Skills.
  • Principles of Marketing.
  • Introduction to Computer Applications.
  • Business Process Systems.
  • English Language (2).
  • Computer Applications in Restaurants (Micros).
  • Cashiering Professional Standards.
  • The art of customer service and sales skills.

Course will be completed in 4 Months, total hours for delivery are 480

Graduates build applicable skills through knowledge in retail and cashiering coupled with a broad education and awareness of skills and attitudes which will prepare students for responsible leadership roles in the retail services.